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The questions that unlock influence before you ever present an insight
The 4 G.A.T.E.S.™ Discovery Stack is a curated set of high-leverage discovery questions designed to help you step into your stakeholder’s world before you ask them to step into yours.
Instead of leading with data, this sheet helps you:
Uncover the KPIs, pressures, and constraints your partners actually care about
Identify where customer friction is blocking their goals
Build trust through curiosity, not certainty
Earn the right to reframe insights into business impact
These are the questions top 1% internal CX Influencers ask, the ones that change the tone of the conversation before slides ever appear.
Use this before the meeting, not during the readout.
Influence starts earlier than most CX leaders think.
The questions that unlock influence before you ever present an insight
The 4 G.A.T.E.S.™ Discovery Stack is a curated set of high-leverage discovery questions designed to help you step into your stakeholder’s world before you ask them to step into yours.
Instead of leading with data, this sheet helps you:
Uncover the KPIs, pressures, and constraints your partners actually care about
Identify where customer friction is blocking their goals
Build trust through curiosity, not certainty
Earn the right to reframe insights into business impact
These are the questions top 1% internal CX Influencers ask, the ones that change the tone of the conversation before slides ever appear.
Use this before the meeting, not during the readout.
Influence starts earlier than most CX leaders think.