Most CX stories die in the boardroom because they don’t connect to the business. The Case Maker changes that. This one-page framework shows you how to translate customer friction into revenue, cost, and risk impact so executives care, and teams act. It’s your tool to stop reporting and start driving business outcomes.
Most CX stories die in the boardroom because they don’t connect to the business. The Case Maker changes that. This one-page framework shows you how to translate customer friction into revenue, cost, and risk impact so executives care, and teams act. It’s your tool to stop reporting and start driving business outcomes.